3b999 Terms and Conditions
This page presents all the terms, policies and rules for using the 3b999 platform in full detail.
Table of Contents
- General Provisions and Definitions
- Account Registration and Eligibility
- Account Management and Security
- Deposit Policy
- Withdrawal Policy
- Bonuses and Promotional Offers
- Betting and Gaming Rules
- Prohibited Activities and Fraud Prevention
- Account Suspension and Closure
- Limitation of Liability
- Privacy and Data Protection
- Responsible Gaming
- Dispute Resolution
- Changes to Terms
- Contact
General Provisions and Definitions
These terms and conditions ("Terms") form a legal agreement between the 3b999 platform ("Platform", "Site", "we") and its users ("you", "member", "player"). The following definitions apply throughout this document:
- "Platform" — The 3b999 website, mobile version and all related services.
- "Member" — Any person registered on the Platform.
- "Account" — The personal account opened in each member's name upon registration.
- "Betting Services" — All gaming activities including cricket betting, sports betting, casino games, slots and live dealer games.
- "Wagering Requirement" — The condition specifying the amount that must be wagered before bonus funds can be withdrawn.
- "Taka" / "৳" — Bangladeshi Taka (BDT).
These terms have been prepared in accordance with the laws and regulations in force in Bangladesh. In the event of any dispute over interpretation, the Bengali version shall be considered authoritative.
Account Registration and Eligibility
The following eligibility requirements must be met to open an account and use services on the 3b999 platform:
- You must be 21 years of age or older.
- You must be a real person and register on your own behalf.
- Each person may open only one account. Operating multiple accounts is strictly prohibited.
- All information provided at the time of registration must be true, accurate and complete.
- You must provide a valid Bangladeshi mobile number and an active email address.
- By completing registration, you agree to comply with these terms and conditions.
3b999 may request a national ID card, passport or other government-issued document for verification purposes at any time. We reserve the right to suspend withdrawals until verification is complete.
Account Management and Security
It is your own responsibility to ensure the security of your account. Please follow the guidelines below:
- Keep your password strong and do not share it with anyone.
- If you share your login details with any third party, you will be held responsible.
- If you suspect any unauthorized access to your account, notify our support team immediately.
- Each account is entirely personal — transferring, selling or lending an account is prohibited.
- To change personal information (name, address, email, phone number), contact our support team.
3b999 will never ask for your password by email or chat. If you receive any such request, treat it as fraudulent.
Deposit Policy
The rules for depositing funds on the 3b999 platform are as follows:
- Minimum deposit amount: ৳200 (per method).
- Accepted payment methods: bKash, Nagad, Rocket, Upay and bank transfer.
- Deposited funds must come from the member's own legitimate source.
- If account verification is not complete, large deposits may experience delays.
- Depositing from third-party accounts is strictly prohibited.
- If a deposit fails due to a technical error, contact support immediately.
3b999 reserves the right to suspend or reject any deposit in the interest of financial security. Additional verification procedures will be followed for suspicious transactions.
Withdrawal Policy
The following conditions apply to withdrawing funds from your account:
- Minimum withdrawal amount: ৳1,000.
- Standard processing time: 30 minutes to 3 hours.
- Withdrawal funds will be returned only through the same method used to make the deposit.
- Withdrawals cannot be processed without completing full KYC (Know Your Customer) verification.
- The specified wagering requirement must be met before bonus funds can be withdrawn.
- Withdrawals may be temporarily suspended while an investigation into suspicious activity is ongoing.
- Processing times for bank transfers may be somewhat longer.
Bonuses and Promotional Offers
3b999 offers members various bonuses and promotions from time to time. General terms and conditions for bonuses:
- Welcome Bonus: 200% bonus on the first deposit, up to ৳20,000. Wagering requirement is 25 times.
- Each bonus offer has its own specific validity period and conditions, which are clearly stated on the offer page.
- A bonus may be claimed only once, unless the offer states otherwise.
- Winnings made using bonus funds cannot be withdrawn until the wagering requirement has been met.
- VIP Program — Bronze: up to 0.5% weekly cashback; Silver: up to 1.0% weekly cashback; Gold: up to 1.5% weekly cashback.
- If evidence of bonus abuse is found, 3b999 reserves the right to cancel the bonus and suspend the account.
- 3b999 may change, suspend or cancel any bonus offer at any time without notice.
Betting and Gaming Rules
The following rules must be followed when conducting gaming activities on the platform:
- Each bet will be accepted subject to sufficient funds being available in the account.
- The minimum bet amount may vary by game and will be displayed in the game interface.
- A bet that has been confirmed cannot be cancelled or changed.
- If a game remains incomplete due to a technical error, the bet for that round may be considered void.
- Attempting to gain funds by exploiting any software vulnerability or error is strictly prohibited.
- For sports betting, bets are not accepted after the result has been announced.
- Odds may change during live betting — confirm the odds before placing a bet.
Prohibited Activities and Fraud Prevention
The following activities are completely prohibited on the 3b999 platform:
- Creating or operating multiple accounts.
- Registering using a false identity or fake information.
- Using third-party payment methods.
- Money laundering or any illegal financial activity.
- System hacking, using bots or playing games through automated software.
- Collusion (gaining an unfair advantage by conspiring with other players).
- Abusing the bonus system or attempting to artificially fulfil conditions.
- Harassing, threatening or misconduct toward other members.
If any such activity is detected, the account will be closed immediately and all funds will be confiscated. Relevant authorities will be notified if necessary.
Account Suspension and Closure
3b999 may temporarily suspend or permanently close an account in the following circumstances:
- In the event of a breach of any provision of these terms and conditions.
- Until identity verification has been completed.
- During an investigation into suspicious or fraudulent activity.
- At the member's own request (voluntary closure).
- In the case of a self-exclusion request under the responsible gaming policy.
To voluntarily close your account, contact our support team. You will be given the opportunity to withdraw all eligible funds before the account is closed, provided there are no matters under investigation.
Limitation of Liability
3b999 accepts no liability for the following:
- Loss of a game session or bet due to internet disconnection.
- Any issues caused by third-party software or services.
- Account information being leaked due to the member's own negligence.
- Temporary service disruption due to unexpected technical errors or server outages.
- Losses due to changes in currency exchange rates.
3b999 always uses SSL encryption and modern security technology to keep the platform secure. Our team works around the clock to resolve any technical issues quickly.
Privacy and Data Protection
3b999 gives the highest priority to protecting your personal information. Regarding data management:
- Your information is used only for providing services, identity verification and financial security.
- Your personal information is not sold or transferred to third parties.
- Information may be provided to authorities in the case of legal obligations.
- You have the right to request to view, correct or delete your data.
For more details, please see our Privacy Policy page.
Responsible Gaming
3b999 believes that online gaming should be an entertaining activity, and in no way a cause of financial problems. To that end:
- Members can set their own daily, weekly, or monthly deposit limits.
- Temporary or long-term self-exclusion is available.
- If you notice signs of gaming addiction, please inform the support team.
- Only those aged 21 or above may use this platform.
- It is the responsibility of guardians to protect minors from accessing accounts.
To learn more, please read our Responsible Gaming page.
Dispute Resolution
For any dispute or complaint, please follow the process below:
- Step One: Contact the support team via live chat or email. Most issues are resolved at this stage.
- Step Two: If a satisfactory resolution is not reached, send a formal complaint by email. Include a detailed description and any relevant screenshots.
- An initial response will be provided within 7 business days of receiving the complaint.
- For disputes regarding game outcomes, server logs will be considered the final evidence.
3b999 investigates all complaints impartially and is committed to fair resolution.
Changes to Terms
3b999 reserves the right to change, amend, or update these terms and conditions at any time. In the event of changes:
- Members will be notified by email or on the platform for significant changes.
- Updated terms and conditions will take effect from the date of publication.
- Continued use of the platform after changes will be considered acceptance of the new terms and conditions.
- If you do not agree to the new terms, you may request to close your account.
It is recommended that you visit this page regularly for the latest terms and conditions. Check the "Last Updated" date at the top of the page to confirm.
Contact
For any questions or comments regarding these terms and conditions, please contact us:
- Live Chat: 24/7 support in Bengali — log in to the platform and start a chat.
- Email: [email protected]
Our support team is available 24 hours a day, 7 days a week, according to Bangladesh Standard Time (BST, UTC+6).